6-Month Warranty
Our jewellery carries a 6-month warranty from delivery against manufacturing defects, including faulty clasps and premature plating or finish failure under normal use consistent with its care instructions. Normal wear, accidental damage, misuse and unauthorized alterations are excluded. Contact support with proof of purchase and clear photos or video; we will assess an appropriate repair, replacement or refund. Statutory rights remain unaffected.
Submitting a Claim
Provide your order number, proof of purchase and photos/video showing the defect. An unboxing video helps assess delivery damage; a later manufacturing defect can be shown with current evidence. Contact support before returning an item. Approved manufacturing-defect claims include reasonable return and replacement delivery costs.
Care
Store separately in a dry place. Wipe gently with a soft, dry cloth. Avoid perfume, chemicals, prolonged moisture and abrasive cleaners. Remove jewellery before bathing, swimming or strenuous exercise. Handle natural stones and beads gently.
Nothing in this policy limits applicable consumer rights. Updates do not retrospectively reduce commitments applicable to an existing order.
Need assistance?
Email support@aadhyaatmik.com with your order number. Visit Support for further assistance.