Welcome to Aadhyaatmik!
We’re happy to have you here. Below are answers to our most common customer questions — from product details and delivery to warranty and returns. If you don’t find your answer here, our support team is always happy to help.

1. What is Aadhyaatmik?

Aadhyaatmik is a spiritual jewelry brand rooted in Indian devotion and divine energy. We design premium jewelry made of pure brass with a 1mm layer of original gold plating, combining spiritual meaning, temple energy, and modern elegance — all at an affordable price.
Every piece is temple-energized, lab-certified, and crafted to bring positive energy, faith, and beauty into your life.

2. Are your products real gold?

Our jewelry is made of pure brass and coated with a 1mm layer of original gold plating — giving you the look, feel, and divine energy of real gold at an affordable price. It is not solid gold, but built for long-lasting shine and durability.

3. What makes Aadhyaatmik jewelry special?

  • Temple-Energized: Each piece is purified and blessed in sacred temple rituals.

  • Premium Quality: Made with pure brass and real gold plating.

  • Affordable Luxury: Experience the aura of gold without high costs.

  • Spiritual Connection: Features divine symbols, mantras, and gemstones.

  • Durability Promise: Protected under a 2-year warranty.

4. What products do you offer?

We offer a wide range of spiritual and devotional jewelry, including:

  • Pendants & Necklaces (Om, Hanuman, Shloka, etc.)

  • Bracelets & Kadas (Rudraksha, Chakra, Bead & Stone)

  • Mala Beads & Energy Stones

  • Men’s, Women’s & Couple Combos

5. Is your jewelry safe for daily wear?

Yes! Our jewelry is crafted for daily and devotional wear.
Each piece is skin-safe, sweat-resistant, and designed to retain shine even with everyday use.

6. Do you provide a warranty?

Absolutely! Every Aadhyaatmik product comes with a 6-months warranty covering:

  • Gold plating fading

  • Tarnishing or discoloration

  • Breakage or manufacturing defects
    If any issue occurs, we’ll repair or replace it at no cost to you.

7. What’s included in my order package?

Every order comes with:

  • Your temple-energized jewelry piece

  • A lab-tested certificate of authenticity

  • A thank-you card with blessings

  • A premium Aadhyaatmik box (perfect for gifting!)

8. How long will delivery take?

We deliver across India within 3–4 business days using Shiprocket courier services.
You’ll receive free shipping and a tracking link once your order is dispatched.

9. Do you charge for shipping?

No! We offer free shipping on all orders, all over India.

10. What is your return or exchange policy?

We offer 30-day easy returns and exchanges in case:

  • You receive a damaged product

  • You receive a wrong item
    Just contact us within 30 days and share an unboxing video for verification — we’ll handle the return shipping completely free of cost.

11. Can I cancel my order?

Yes! You can cancel anytime before dispatch for a full refund — no questions asked.

12. How do I track my order?

Once your order is shipped, you’ll get a tracking link via SMS or email.
You can also log in to your account on Track my Order and view your order status anytime.

13. What payment methods do you accept?

We accept all major payment options:

  • UPI (PhonePe, Google Pay, Paytm, etc.)

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery (COD)

14. Are my payments and data secure?

Yes — 100%. Our website uses Shopify’s secured payment gateway with SSL encryption.
We also follow privacy best practices and use Google Analytics, Facebook Pixel, and Shopify Apps only to improve your experience.

15. How do I contact customer support?

You can reach our Aadhyaatmik Care Team anytime:
📞 Phone: 8401747447
📧 Email: support@aadhyaatmik.com
We’re available Monday to Saturday, 10 AM – 7 PM.

16. How should I care for my jewelry?

To maintain shine and durability:

  • Store in a dry place or jewelry box.

  • Avoid perfumes or harsh chemicals.

  • Wipe gently with a soft cloth after use.

  • Remove during bathing or swimming.

With these simple steps, your jewelry will stay radiant for years.

17. Do you offer gift packaging?

Yes! Every order is beautifully packed in premium Aadhyaatmik boxes, making them perfect for gifting. You can also add a personal message during checkout.

18. Do you sell on marketplaces like Amazon or Flipkart?

Our official brand website is aadhyaatmik.com — where you’ll find the latest designs, combos, and offers.
We also have a separate presence under “Neoteric” on Flipkart for select items.

19. What if my product loses shine after a time?

No worries! You’re covered under our 6-months warranty.
We’ll polish, repair, or replace your product — free of charge.

20. Why choose Aadhyaatmik?

Because we don’t just sell jewelry — we share faith, energy, and devotion.
Each Aadhyaatmik creation is a reminder of strength, protection, and divine connection — helping you Feel the Energy of Gold and God every day.

Still Have Questions?

Reach out to us anytime at support@aadhyaatmik.com or call 8401747447.
We’re always happy to help you with love, care, and devotion.